Printer Repairs Dublin Call us on 015373827
Why choosing HP Printer Repairs is a wise decision
Hp Printer repairs is widely recognised as one of Dublin’s most reputable and cost-effective printer repair company. our aim is to provide customers with a printer repair service that is second to none. You will get service from a team that is a hp preferred partner with years of experience in the industry. All our technicians are selected not only on their technical ability, but their commercial awareness and customer service skill too.
Listed below are some of the reasons why you have made the right choice by choosing us:
- A fixed fee policy – our repair costs include labour and travel time
- We have a fast response time from initial contact to site visit
- Our engineers and technicians carry a stock Parts
- We are dedicated to quality and customer satisfaction
- Our contract renewal rates are very high (over 98%) which says a lot about how happy we keep our customers
- Parts are competitively priced
- Check out our reviews on google for 5 star reviews
What other benefits do HP Printer repairs offer ?
We are a vertically integrated company, and when you choose us as your printer support partner we make the following accessible to you:
- Our printer support team
- Dedicated service desk team who handle all your fault reports and service visits
- Field service engineers who are dedicated to keep your machine running smoothly
- Application support team – printers are now Multi Function Devices some of them running specialized applications. We have a team of experts who are able to assist with any problems you may face with your applications.
- We hope the information above shows why you have made the right decision to partner with us for all your Printer repairs.
Questions and Answers about our printer repairs Dublin
Q, How much will my printer serviced cost ?
A, Our standard call out fee in the greater dublin area is €95 plus Vat, Parts are extra if needed
Q. How quickly will my printer be repaired?
A. Normally we response within 8 hours, But if your call is Urgent we will do our very best prioritise it , Most of our calls outs are fixed on the first visit, All our engineers carry a wide range of printer parts, saving the customer as little down time as possible,
Q. What if parts are needed?
A. If any printer parts are needed while on site we will always give you a quote first for the parts, If we need to return there is no charge for the return visit we only bill the one labour charge .
Q. Is my HP engineer local?
A. Yes all our experienced printer repair engineers live in Dublin,
Q. Are your repairs guaranteed?
A. Yes Absolutely, all our printer repairs are guaranteed for 30 days. In the unlikely event that the same fault should reoccur within this time we will provide you with a free of charge call-out.
Q.After the Printer is fixed could i take out a printer contract ?
A, Yes of couse our printer maintenance contract provides full support for businesses of all sizes. When we access your machine and find it in good working order after which you can take out a printer contract with us. This covers provides unlimited call-outs with all non-consumable parts and labour included.
Q. Can I take out a maintenance contract if my printer isn’t working?
A. No,before a contract can be taken out on your printer it would need to be in good working order, if your printer is faulty you would need to pay for your printer to be repaired first. However once it is repaired we will happily put your printer under a maintenance agreement.
Q. Why is a printer inspection required before taking out a contract ?
A. To help keep our maintenance costs down for all our customers , we will need to ensure that your printer is in good working order and maintained to minimum standard. We will assess your printer and explain if any parts are required before we can provide you with a printer service agreement.
Q. Do I have truly unlimited call-outs?
A. Absolutely you do. We we aim to keep your printer in tip top condition and will run smoothly between visits, if for some reason you encounter a problem we’re always here to help.
Q. Are all toners and print consumables included in your printer contracts,?
A. No we only cover non consumables parts and labour , printer parts normally need replacing during its use, such as: toners, maintenance kits and fuser units -all these are rated as consumables parts. Non-consumable parts covers everything else, such as: power supplies, circuit boards and electrical parts. All these are covered completely free of charge.
Q. What happens if I replace my printer?
A. If you replace your printer with a similar model just give us a call with the serial number and model number and we will transfer the new printer onto you current contract,
Q. My Printer is displaying an error code, what does it mean
A, Check out this link for all error codes , if you want to speak to an Engineer about an error call us on 015373827
Q. Do you only repair Hp Printers ?
A, Absouly not, We repairs all makes and models of Printers
Q. Do i need to replace the maintance kit on my printer ?
A. To help keep your printer running smoothly we would recommend replacing the maintenance kits when they are due ,
Q. Do you provide a print managed service
A. We sure do please find on the link to go to our print managed page
Q. Could it be more cost effective to lease my printer than to buy it out right it?
A.Purchasing a new Printer /Copier is a significant investment especially for any small business; by leasing the printer business’s can take advantage of the latest technology without paying the hefty price tag up front. As new technology becomes available, the business can change the lease to suit their needs, For more info check out the link here
Q, Our Printer is no longer covered by a warranty can you help ?
A, Yes we repair all hp printer and none hp printers out of warrenty