How to Remove Jammed Paper
Simple step by step guide on how to remove a paper jam from the printer :
Step 1: Turn Off the Printer Ensure the printer is turned off before attempting any troubleshooting to avoid any potential accidents.
Step 2: Remove the Paper jam
- Open the cassette tray where the paper jam occurred.
- Gently pull out any visible jammed paper. Be careful not to tear the paper while removing it.
Step 3: Check for Obstructions
- Inspect the inside of the cassette tray for any foreign objects, such as small pieces of torn paper, paper clips, or debris.
- If you find any obstructions, carefully remove them to prevent further jams.
Step 4: Fan and Align the Paper
- Take the remaining stack of paper from the cassette tray.
- Fan the stack of paper to separate the sheets, as this helps prevent multiple sheets from feeding at once.
- Make sure the paper guides within the cassette tray are adjusted snugly against the paper stack to prevent misalignment.
Step 5: Reload the Paper
- Place the paper stack back into the cassette tray, ensuring it’s not too tightly packed and within the tray’s paper capacity.
- Adjust the paper guides to fit the width of the paper stack, but avoid pressing them too tightly against the paper.
Step 6: Check Paper Type and Quality Ensure you’re using the recommended type and quality of paper for your printer. Incompatible paper may contribute to frequent jams.
Step 7: Reset and Test
- Turn the printer back on.
- Send a test print to see if the paper feeds smoothly without jamming.
- If the issue persists, try printing from a different tray (if your printer has multiple trays) to identify if the problem is specific to the cassette tray.
If you’re still facing paper jams after following these steps, it’s possible that there might be an issue with the rollers or sensors inside the cassette tray. In that case, it’s recommended to refer to your printer’s user manual for more advanced troubleshooting steps or contact the manufacturer’s customer support for assistance.
Please note that the instructions provided here are general in nature and may vary slightly based on the make and model of your printer.